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Thursday, 14 December 2017 | MYT 12:00 AM

Residents see red over pet boarding centre

JOHOR BARU: Residents of Greystones Precinct in Taman Adda Heights here are frustrated with a fellow neighbour who has turned a unit in the neighbourhood into a pet boarding centre six months ago.

Neighbours are fed up of putting up with the barking as well as animal fur, ticks and fleas as well as stench from the unit.

Teacher Rachel Lim, 35, who lives directly opposite the unit, said that she has tried to talk to the couple as well as the houseowner for an amicable solution but to no avail.

“The unit owner, who is a Singaporean, just brushed it off saying that it was not his dogs while the couple living in the unit repeatedly promised to resolve the matter but nothing has changed except that they have put up a tarpaulin canvas across their front gate.

“However, the hair, ticks and fleas still enter my home and worst of all are the houseflies and the stench emitted as well as the barking during the day and even at night.

“This has affected my 14-month-old baby girl’s health as she is unable to sleep due to the noise.

“Due to the hair and ticks and fleas, cleaning has to done constantly,” she said.

Housewife Alice Phoa, 42, said the couple have three big dogs of their own while the ones kept inside are from the pet boarding services they offer.

“I have seen people sending their dogs, including a Chow Chow breed, on several occasions and sometimes even cats,” she said.

She claimed that dog ticks and fleas were crawling all over the place and even entered her 17-year-old son’s ear in September.

Residents said that when they checked the couple’s Facebook page, they found that the unit was being used as a temporary pet boarding centre as their business premises was being renovated.

Meanwhile, the neighbourhood committee vice-chairman Lee Kim Hon said residents have complained to the management and also lodged complaints with the Johor Baru City Council (MBJB) in October.

“The number of dogs is about eight at one time,” he added

Lee also said the conversion of the unit into a pet boarding centre was unfair to residents especially since the neighbourhood was marketed as an upscale residential area with a premium price tag.

“We still consider this a great place to call home with friendly neighbours, but we are not happy with the presence of these dogs and the problems they cause.

“When we bought our dream homes in Greystones, all purchasers were required to read, understand all clauses stipulated therein and then sign the deed, which stated clearly the property must be used for residential purposes only,” he said.

When contacted, a spokeperson from MBJB said the council has been monitoring the premises since October following complaints.

“During the first check, the Health Department and the MBJB Licensing Department carried out checks but there were no activities to show that the unit was being used as a boarding centre.

“We only found that the couple have three pet dogs without licences, and we gave them stern warning to apply for it.

“During our second visit yesterday, the owner was found clearing the unit and moving the dogs to a new location suitable for them to conduct their business,” he added.

He noted that if the tenants still failed to apply for a licence and do not keep the place clean, legal action could be taken against them.