Tuesday, 14 November 2017 | MYT 12:00 AM
Users raise a stink over toilet’s shocking conditions
USERS of a public toilet near the hawkers complex in Jalan Kebun Bunga, Penang, are fed up with the poor maintenance of the facility.
Those who use the washroom are mainly visitors to the Penang Botanic Gardens or those who use the hiking trails in the area.
A check by The Star on Thursday, found that only two of the three toilets for both male and female, were functional.
There was also a cracked toilet bowl in the ladies’ toilet with an ‘X’ marked on the tank.
Signs stating that users had to pay 30 sen to use the facility, which operates from 7am to 7pm daily, were also seen.
A frequent hiker, who only wants to be known as Lim, 52, said that the problem has been existing for almost a year now.
“This is the third time that they have upgraded the toilet and there are still problems.
“Hikers and tourists use this facility. They should properly maintain it,” said Lim.
He said that the toilet is clean and has no odour but that the cracked toilet bowl should have been fixed a long time ago by the Penang Botanic Gardens Department, which manages the facility.
A check at the washrooms located within the Botanic Gardens, near its Formal Garden, showed that all of them were functioning and generally clean.
Penang Botanic Gardens Department director Mohd Azwa Shah Ahmad said that the toilet at the hawkers complex has been repeatedly vandalised over the years.
“More than RM40,000 in maintenance allocation has been spent over the past three years for this particular toilet,” he said.
Before Oct 15, the toilet was free-of-charge but Mohd Azwa said that charges were now collected to maintain the facility.
He said they would look into the complaints and have the toilets fixed as soon as possible.